Privacy Policy

We believe in transparency about how we collect, use, and protect your personal information. This policy explains our practices in detail.

Information We Collect

LogicStreamApp collects several types of information to provide you with effective budget management tools and educational resources. We're straightforward about what we gather and why.

Personal Information You Provide

  • Account registration details including name, email address, and password
  • Financial preferences and budget categories you create
  • Communication preferences and support inquiries
  • Payment information when you choose premium features
  • Profile information you voluntarily share in learning modules

Automatically Collected Information

Our system automatically collects certain technical information to ensure the platform works smoothly and securely.

  • Device information including browser type and operating system
  • Usage patterns within the application for service improvement
  • IP address and general location data for security purposes
  • Session duration and feature usage statistics

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our budget education platform. We don't use your data for unrelated commercial purposes.

Purpose Data Used Legal Basis
Account management and authentication Email, password, profile data Contract performance
Personalized budget guidance Financial preferences, usage patterns Legitimate interest
Customer support Contact information, support history Contract performance
Service improvement Anonymized usage statistics Legitimate interest
Security and fraud prevention IP address, device data Legal obligation

Information Sharing and Disclosure

We operate on a principle of minimal data sharing. Your personal financial information stays within our secure systems unless specifically required by law or with your explicit consent.

Service Providers

We work with carefully selected third-party services that help us deliver our platform:

  • Cloud hosting providers for secure data storage
  • Payment processors for subscription management
  • Email service providers for important account communications
  • Analytics services using anonymized data only

Legal Requirements

We may disclose information when required by Taiwan law, court orders, or to protect the rights and safety of our users and company.

Business Transfers

If LogicStreamApp is acquired or merges with another company, your information may transfer as part of that transaction. We would notify users of any such changes.

Data Security and Protection

Protecting your financial and personal data is fundamental to our operations. We implement multiple layers of security measures designed to prevent unauthorized access.

  • Encryption: All data transmission uses TLS encryption, and sensitive data is encrypted at rest
  • Access Controls: Strict employee access policies with regular security training
  • Regular Audits: Quarterly security assessments and vulnerability testing
  • Data Backups: Secure, encrypted backups stored in multiple locations
  • Incident Response: Comprehensive plan for handling any security events
  • Compliance: Regular updates to meet Taiwan's Personal Data Protection Act requirements

While we implement robust security measures, no system is completely immune to threats. We continuously monitor and improve our security practices to maintain the highest protection standards.

Your Rights and Choices

You maintain significant control over your personal information. Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights.

Access and Portability

You can request a complete copy of your personal data in a portable format. This includes your budget preferences, learning progress, and account history.

Correction and Updates

Update your profile information directly through your account settings, or contact us for assistance with complex data corrections.

Deletion Rights

Request deletion of your account and associated data. Note that some information may be retained for legal or business purposes as outlined in our data retention policy.

Communication Preferences

Control what emails you receive from us. You can opt out of marketing communications while keeping essential account notifications.

Exercising Your Rights

To exercise any of these rights, contact our privacy team at support@logicstreamapp.com. We typically respond to requests within 30 days and may require identity verification for security purposes.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods.

Data Type Retention Period Reason
Account information Until account deletion Service provision
Financial preferences Until account deletion Personalization
Support communications 3 years after resolution Service improvement
Usage analytics 2 years (anonymized) Platform optimization
Payment records 7 years Legal compliance

International Data Transfers

While LogicStreamApp operates primarily within Taiwan, some of our service providers may process data in other countries. When this occurs, we ensure appropriate safeguards protect your information.

  • All international transfers comply with Taiwan's data protection requirements
  • We use standard contractual clauses for data protection
  • Service providers must demonstrate adequate security measures
  • Regular audits ensure ongoing compliance with transfer requirements

Children's Privacy

LogicStreamApp is designed for adult users managing their personal finances. We do not knowingly collect personal information from individuals under 18 years of age. If we discover we have collected information from a minor, we will delete it promptly.

Parents who believe their child has provided information to us should contact our privacy team immediately for assistance.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie preferences through your browser settings.

Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality and security
  • Preference Cookies: Remember your settings and customization choices
  • Analytics Cookies: Help us understand how users interact with our platform
  • Performance Cookies: Optimize loading times and technical performance

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated through email and platform notifications.

Continued use of LogicStreamApp after policy updates indicates acceptance of the revised terms. We encourage users to review the policy periodically to stay informed about how we protect their information.

Privacy Contact Information

For privacy-related questions, concerns, or requests, reach out to our dedicated privacy team:

Email: support@logicstreamapp.com
Phone: +886 7 657 7711
Address: No. 1號, Section 1, Xuecheng Rd, Dashu District, Kaohsiung City, Taiwan 84001

This privacy policy was last updated on March 15, 2025. Version 3.1

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